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Our network infrastructure is of the highest
quality possible. We only use Cisco hardware and maintain our backbone
over multimode fibre. Multiple bandwidth providers are used with
Cisco hot swap routers in place should one fail. All this means
we can offer you an impressive Service Level Agreement.
- 99.9% Connectivity Guarantee
- 99.9% Server uptime Guarantee
- Bandwidth throughput Guarantee
- Packet loss Guarantee
- Traffic Delay Guarantee
- Bandwidth Guarantee
- Immediate reboots
- Price Freeze
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In addition, customers who take out a managed
service with us will have a list of separate guarantees.
Please contact us for full details as the SLA
is an 11 page contract - however in short we guarantee to you that
the service provided will be fast and reliable. You will never pay
any more for the service than the initial agreed amount.
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