Car Audio Plus - Contact Sales - sales@caraudioplus.co.uk -Tel 01942 676906

Car Audio Plus - Contact Us

Before contacting us, please take a minute to read this page fully to ensure a speedy reply and result to your query.

Pre-Sales - Click for Delivery Costs, Payment, Product Guarantees, Site Security, etc.
After Sales - Support Centre - Check your Order Status, Returns and faulty goods, etc.
Product & Technical Advice - Learn How to choose and install a CD Player, etc.

Contact Details - Sales & Support

When contacting us please be very specific and have any information regarding your vehicle, (make, model, year, etc) available and be aware that we may need to contact suppliers, search stock, or contact technical to help and advise you efficiently. Thanks

Live Sales Help & Support: Chat with us now live - (Learn how to use Live Help & Support)

Sales Email: Sales, quotes or general inquiries: E-mail us or complete the Product Enquiry Form

Sales Phone: (Local Rate) 0845 602 6278 or 01942 676906 (9am – 5.30pm, Monday to Friday)

Sales Fax: 01942 676909 (24 Hours, 7 Days)

After Sales Support: Existing Customers & Order issues, etc - ENTER our Support Centre

Support Phone: 01942 676906

Postal Address:
   Car Audio Plus
   Office 1
   Acorn Business Centre
   Acorn Court
   Butts Street
   Leigh
   Lancs
   WN7 3DD

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* WARNING! Please ensure that you can receive emails from us, as in some cases we receive emails that we send out as 'Undeliverable' due to companies or ISP's using spam filters/security firewalls, etc that block our emails. If in doubt, also give us your Phone Number as an alternative contact. Also check your computer email programme security settings and spam filters. Thanks...

Customers Comments or Complaints - Tell us what you want to see on the site or if you have any comments or if you encounter any problems with the site. Your feedback is very important to us.

Most Popular Questions:

1. Where is my order?
Our express 1-2 Working Day delivery service is between 9am and 5pm. If you placed your order before the 2pm deadline on any weekday please give it until 5pm on the following Working Day (excluding Saturday and Sunday) before informing us that it has not arrived. Only then can we investigate why there is a delay. To learn more enter our Support Centre or Support Site

2. Will you match a price I have seen on another website?
Ultimately do you want the cheapest price or the best overall value?

Do you know of any other internet car audio suppliers that protect your order with a 30 Day Money Back guarantee, that will arrange, collect and return your product should it go faulty within the 12 months guarantee period and give FREE Technical Help for life?

Sorry, but we have found that it is too time consuming to track down the legitimacy of a company, the company's price, their product quality and availability, and the company's quality of service.

Here's why...

There are many people and companies selling similar items on the Internet but many seem content making a quick sale, only to neglect on service, value and delivery and technical help.

Avoid the auction sites at all costs, as we get customers ringing us daily, extremely disappointed having been sold an item (in bad faith) that is completely incompatible with their current set-up only to find that the seller will NOT refund their money. Be very careful who you take advice from.

Honestly, we have heard many horror stories of customers that got suckered in by a low price at a website, but the products failed to show up or they had to wait weeks, received incompatible goods, faulty products, or there was no one to call or they failed to get a reply to their email messages.

3. Are there any hidden charges?
No! All prices displayed on this website include VAT & 1-2 Day Express delivery. If you are ordering from outside of mainland UK, extra charges will apply for delivery. For more information see Delivery Info

4. How should I contact you for the quickest reply?
Live Help & Support is the quickest method of contact but if we are not online then email is the next best method. As we need to contact suppliers, search stock, or help with a technical issue having you wait on the phone, will only lead to frustration. Please be very specific in your email enquiry. Thanks