Where on the web site do you recommend I start?

The area is a good place to start, where you will find leading brand products with selected models at ½ price. Click on the link and discover why so many people have made massive savings this year alone. This is your chance to get hold of major brands, such as SONY, KENWOOD and PIONEER, etc at wholesale prices without any risk at all. All the risk is on CAP, because with all products on this website, you are covered by an exclusive Risk-Free 60 Day money-back satisfaction guarantee.

That's right, try your products for 60 days and if it's not what you expected simply return it for a replacement or full refund. Click here to find out more.

Special Offers are strictly limited stock and once sold, may never be repeated. The offers are updated weekly or when the existing stock is sold out. Join the thousands who have already made incredible savings on CD players, CD changers, Mini Disc players, plus many more products. Be the first to the deals and impress your friends with the savings? Take me to the special offers.

If you are looking for a single CD player, CD changer or CD package and are not too sure what your options are, click here for the CD guide.

Finding Your Way Around The Website

To navigate the website click the appropriate button on the blue navigation bar at the top of the website.

Products: 1. Click on the manufacturers logos on the blue navigation bar to search by manufacturer, or 2. Click on the drop down menu to the right of the blue navigation bar and click the product you want to view from the list.

Information: To find out about order issues or security issues, etc click on the buttons on the blue navigation bar at the top of the website. If you have a question that isn't answered below please don't hesitate to contact us. info@caraudioplus.co.uk

FAQ quick-links to find the information you require fast.

• What forms of payment do you accept?

  1. Credit cards: Visa/Delta, Mastercard/Eurocard, JCB 2. Debit cards: Switch/Solo, Visa Electron, Delta 3. Postal orders denominated in 'pounds sterling', or cheques & Credit card cheques, denominated in 'pounds sterling' and drawn on a UK bank and cash.

• Where do you recommend I start on the website?

  Try the 'Special Offers' section first to see if the product you're interested in has currently been reduced further in price. It goes without saying that this area of the site is one of the most visited. The deals found here offer customers large savings off retail prices on a wide range of Top Brand Car Audio products. The Special Offers are continuously updated and require regular viewing to take advantage of the incredible deals! Be the first to know!

• How safe is it to use my credit or debit card?

  100% SAFE! All transactions are processed by Barclaycards' ePDQ payment authorisation system, that use's the most sophisticated security procedures and software available. Barclaycard epdq having authorised your details, send the order details to us and not your financial details. If you don't want to pay using the online payment system Click Here

• My credit/debit card has been declined. How can I pay?

  If your card is declined you can try another card or pay by cheque, postal order or cash in 'Pounds Sterling'.

• How do I cancel my order?

  If you wish to cancel your order please contact CAP immediately. If your order has been processed and dispatched you will have to accept delivery before returning the item, complying with the 60 Day Money-Back guarantee.

• How much will delivery cost?

  FREE to UK mainland! For other delivery charges please click Here

• Do you protect my privacy?

  All customer/personal information is treated with the utmost confidentiality and is held for reference purposes only. The only information retained, are contact details, which are never passed on or sold to any Third Party. For more details, please read Car Audio Plus' privacy policy

• Are the products guaranteed?

  In addition to Car Audio Plus' Exclusive 60 Day Satisfaction Guarantee, All products have a minimum 12 Months Manufacturers Guarantee. This is on a return to CAP, not the manufacturer basis, reducing any costs and inconvenience.

• Can I order from outside the UK?

  Car Audio Plus welcomes orders from anywhere in the World. Ordering internationally will affect delivery time. To learn more about our delivery, options please click here

• Can I keep track of my order?

  We will keep you informed about the status of your order. After placing your order you will recieve an order tracking number and link to our couriers' web site where you can track your order.

• Do you deliver to countries outside of the UK?

  Car Audio Plus, deliver to all countries outside of the UK.

• My product has a fault what action should I take?

  For more information please Click Here

• What is your returns policy?

  For more information please Click Here

• I want to return my product but I have lost my receipt?

  We will be able to verify your purchase if you can supply us with your purchase details. Please contact us for details.

• Will you deliver my order to a different address to that of the Credit/Debit Card holder, who initially made the purchase?

  Currently we can only deliver to the address of the registered Credit/Debit Card holder who made the purchase. For security reasons this information will be confirmed prior to dispatch by Barclay cards' ePDQ system.

• What are your customer service opening hours?

  9am - 6pm 7 Days a week

• How often are new products added to the website?

  Products are added to the website as and when they become available. Manufacturers release new products at different times during the year, and not always in the same month, so exciting, new, innovative products will be available on the CAP website throughout the year. The Special Offers section of the website is updated at least once a week with some amazing Deals! You can find products offered at up to 50% off RRP such as CD & MD Players, CD Packages, Cassette Players, Amplifiers, Speakers, Navigation Systems, plus many more top brand products.

• What happens if the product I want is unavailable?

  If the product you have ordered is either out of stock, unavailable or has been discontinued we will notify you immediately and inform you when it will become available, or we will suggest an alternative product should the item have been discontinued.

• I want a product that you don't have on your website!

  Simply send us an email with the product details and request a quotation as there are many more products available that aren't listed on the website. This is due to the incredible amount of car audio products available and the fact that new products are released at different times throughout the year.