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Contact our support team for help with any issues regarding your order and technical issues.

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Delivered to your door in 1-2 days...

All orders are sent using an Express 1 to 2 Business Day delivery service to UK mainland addresses if ordered before 2pm Mon to Fri.

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Car Audio Plus - 30 Day Money Back Guarantee

Car Audio Plus covers you with a unique No-Risk shopping 30 Day Money Back Guarnatee. Order today with No Risk!

100% risk-free shopping at Car Audio Plus

Try your products for 30 Days without risk and if after trying them fully in your vehicle, testing out all the superb features, you find the product does not deliver everything that you want or expect, simply return your purchase in new condition (no scratches) with all components and manuals in its original box for a replacement or full refund.

We'll gladly exchange it or give you a refund for the full amount of the product, whichever you prefer. No re-stocking fees, no questions asked!

I'm sure you'll agree that's one of the fairest offers you'll get this year?

Before returning any product please read the Returns Guide below.

Yes! You can return any product/purchase you are not happy with for whatever reason, just simply adhere to the 30 Day Money Back policy. We have to stick to the below criteria.

  • Over 30 Days: No refund can be made and we will return the product to you. 
  • Scratched, Marked or Damaged products:  Sorry! But we have to point blank refuse any scratched, marked or damaged products and return them to you. Scratched, marked or damaged products instantly lose at least 50% of their value which would result in a large loss in money to us. Would you accept scratched, marked or damaged products?
  • Damaged Boxes, Packaging: Straight Replacement or Refund less 25% of product value
  • Lost Packaging: Straight Replacement or Refund less 25% of product value
  • Lost or Damaged Accessories or Manuals: Replacement and/or Refund less cost of lost or damaged Item/s 
  • You must return the goods using Recorded, Insured Delivery to protect you and us!

ENSURE COMPATIBILITY! Please ensure product compatibility with your car or current set-up prior to ordering. This will prevent you experiencing any inconvenience with packaging and arranging couriers later. Contact Us if you need recommendations or compatibility advice. 

We can advise you and have an answer in minutes!

Returning your order under the 30 Day Money-Back Guarantee

For the quickest return of your money or replacement product, please follow these instructions.

When stepping through this very quick refund or replacement procedure, you will be asked why a request to return the purchase was made. It is our hope you can provide as much detailed information as possible. Our goal from this transaction is to learn how to serve you and the rest of our customer base better. Your candour is greatly appreciated.

" If you wish to return your order simply package the goods in new condition (scratched or marked products will be declined) securely so the contents cannot be seen inside, including all components, remotes, leads, accessories, manuals, warranty cards and licenses in it  s original packaging. All product packaging must be present and in new condition.

" Please include a copy of your invoice, a detailed note stating your reason for return and if you would like a replacement or refund. Please also include your full name and all relevant contact details. Failure to do this will result in a delay.

" Using an insured and recorded delivery that requires us to sign for it upon receipt (this is a must, to protect you and us) send it to the address below using a courier of your choice. You will be responsible for adequately insuring the goods.

" Upon receipt of your returned goods, we will inspect the product to ensure it is still in new condition (scratched or marked products will be declined) and that all associated components, remotes, leads, accessories, manuals, warranty cards and licenses are present. We will then contact you and confirm that we have issued you with a replacement of your choice or full refund.

Return your goods (using an Insured & Recorded delivery)

Al our terms can be found here

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